Run Your IT Operations
Without an In-House IT Team
A dedicated IT support specialist + PM assigned in 10 minutes. Helpdesk, network management, cloud ops, and security monitoring — managed for your team so you can focus on the business, not the technology running it.
4hr/$100 · Sprint Pack 10 days/$1,700 · Defined SLAs · No lock-in
What IT Operations Covers
Everything a growing SME, startup, or enterprise team needs from an IT function — without the full-time hire.
Helpdesk & User Support
Password resets, software installation, hardware troubleshooting, access management, onboarding/offboarding, and Microsoft 365 / Google Workspace administration.
Network Management
Firewall configuration, VPN management, Wi-Fi network setup, switch configuration, bandwidth monitoring, and network security policy enforcement.
Server & Cloud Operations
Linux/Windows server administration, patch management, backup monitoring, AWS/Azure/GCP account management, cost optimization, and cloud resource provisioning.
Security Monitoring
Endpoint protection management, SIEM alert triage, vulnerability scanning, phishing simulation, MFA enforcement, and security incident response.
Backup & Disaster Recovery
Backup policy configuration, backup job monitoring, recovery testing, and disaster recovery plan documentation. You know your data is safe.
Vendor Management
Managing your IT vendor relationships — software licenses, hardware warranties, ISP SLAs, and renewal management so nothing lapses unexpectedly.
The QuickHire IT Ops Model
Dedicated IT Specialist
One named IT specialist who knows your environment. No ticket pooling, no random assignment. Your team knows exactly who to contact.
Defined Response SLAs
Written SLAs for critical (15 min), high (2hr), and medium (next day) issues — so you know what to expect when something breaks.
PM-Led Proactive Work
The PM tracks planned maintenance, patch windows, and improvement projects alongside reactive support. IT ops that's proactive, not just reactive.
Who This Is For
SMEs (10–200 employees)
Large enough to have real IT needs, not yet large enough to justify a full-time IT hire. QuickHire fills the gap at a fraction of the cost.
Startups Scaling Fast
You're onboarding 5 new people a month and IT setup is taking time away from your team. QuickHire handles onboarding, access management, and setup.
Agencies Without Internal IT
Your creative or digital agency needs reliable IT but not enough work to justify a full-time hire. QuickHire provides the support when you need it.
Pricing
Simple, Transparent Pricing
Every session includes a vetted expert + dedicated PM. Cancel anytime.
India · INR
GST Invoice · GST included
Starter
Best for first timers & quick tasks
/ session
GST included
- 1 vetted expert
- Dedicated PM included
- Cancel after session
- Tax-compliant invoice
Full Day
Most chosen for serious delivery
/ session
GST included
- 1 vetted expert
- Dedicated PM included
- Daily progress report
- Priority assignment
- Tax-compliant invoice
Available in 14 countries · Other currencies available at checkout
FAQ
Frequently Asked Questions
Sprint Pack engagements include defined response SLAs: critical issues (system down, security incident) — 15-minute response during business hours; high-priority (significant productivity impact for multiple users) — 2-hour response; medium-priority (single user issue) — next business day. SLA terms are written into your engagement agreement so expectations are documented, not verbal. Resolution times depend on issue complexity and are tracked by the PM.
Yes. We work within your existing ITSM or ticketing system — Jira Service Management, Zendesk, Freshservice, ServiceNow, or even a simple shared inbox. We configure the tool to route tickets to the right specialist, set up SLA tracking, and build your CMDB (configuration management database) with all managed assets. If you do not have a ticketing system, we recommend and set one up as part of onboarding.
Both, depending on your needs. Our core IT operations work is remote-first — managing cloud infrastructure, M365/Google Workspace, network monitoring, security alerting, and user access management remotely with full effectiveness. Physical hardware issues (server rack, network switches, workstation repair) require onsite presence — we arrange local contractor dispatch in 14 countries for these situations.
Our IT operations team is proficient in: Jira Service Management, Zendesk, Freshservice, ServiceNow (for enterprise clients), and Microsoft SCSM. For monitoring we use Datadog, Prometheus/Grafana, Zabbix, and PRTG depending on your environment. Security monitoring uses Splunk, Microsoft Sentinel, or open-source SIEM. We adapt to your existing stack — not force a tool change as a precondition.
Traditional MSPs require 12-month contracts, charge per seat, and often use a tiered support pool where you do not know who is working on your issue. QuickHire is session-based (no lock-in), assigns a named specialist who knows your environment, and includes a PM to manage the engagement. For SMEs and mid-market companies, QuickHire is typically 40–60% cheaper than a comparable MSP while providing more accountable, transparent support.
Let IT Run — So You Can Run Your Business
Dedicated IT specialist + PM in 10 minutes. Helpdesk, cloud ops, and security monitoring with defined SLAs.
Start Managed IT Now →Sprint Pack 10 days/$1,700 · SLA-backed · Cancel anytime