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SAP User Experience Modernization

SAP Fiori Development and UX Design Services

We design and build custom SAP Fiori applications that transform legacy SAP transactions into intuitive, role-based experiences aligned with SAP UX guidelines. From OData service architecture to mobile-first front-end delivery, our teams cover the full Fiori development lifecycle across on-premise and cloud SAP landscapes.

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500+
Enterprise Clients
10,000+
Engineers Deployed
50+
Countries Served
99.4%
CSAT Score
48h
Team Assembly

The Challenge

Legacy SAP interfaces are costing your organization adoption, efficiency, and competitive agility

Traditional SAP GUI transactions present hundreds of fields, require deep system knowledge, and were never designed for mobile workers. Low user adoption of SAP investments, high training costs, and error rates driven by interface complexity are symptoms that a Fiori modernization program directly addresses. Organizations that delay UX modernization find their S/4HANA transformation outcomes fall short of projected ROI as users revert to workarounds and shadow systems.

68%
of SAP users report productivity loss from complex GUI screens
3x
higher training cost for SAP GUI vs Fiori onboarding
$2.4M
average annual cost of low SAP user adoption per enterprise
42%
reduction in transaction time after Fiori modernization

Why QuickHire

Why Enterprises Choose QuickHire

01

SAP UX Certified Architects

Our lead designers hold SAP Fiori UX certifications and maintain active engagement with SAP design system updates. Every application we deliver is reviewed against current SAP Fiori design guidelines before handover.

02

Full-Stack SAP Coverage

We provide end-to-end delivery spanning SAPUI5 front-end development, OData service design, ABAP backend logic, and Fiori Launchpad configuration. You engage one team rather than coordinating between fragmented specialist vendors.

03

Mobile-First Engineering

Fiori applications we build are tested on physical iOS and Android devices before every release milestone. Responsive layout, touch interaction, and offline capability are first-class requirements in our development process.

04

Accessibility as Standard

WCAG 2.1 Level AA compliance is built into our development standards, not bolted on at the end. We conduct screen reader testing and keyboard navigation audits on every application prior to user acceptance testing.

05

Security and Authorization Expertise

Our team designs authorization models that span PFCG roles, OData service security, and BTP identity management. We conduct security reviews covering CSRF protection, content security policies, and cross-site scripting prevention for every delivery.

06

Accelerated Delivery with Fiori Elements

We combine Fiori Elements metadata-driven development with custom SAPUI5 for complex screens to optimize delivery speed without sacrificing flexibility. This hybrid approach consistently reduces project timelines by 30 to 50 percent versus fully custom development.

Challenges

Common Enterprise Pain Points

01

Complex Backend Service Landscape

SAP environments accumulate decades of custom ABAP logic, non-standard data models, and legacy BAPIs that are difficult to expose cleanly through modern OData services. Our architects perform backend assessments to identify the most maintainable path to Fiori-ready services, whether through CDS view modeling, SEGW projects, or RAP behavior definitions, without destabilizing existing integrations.

02

Authorization and Role Design Complexity

Mapping existing PFCG authorization concepts to Fiori launchpad catalogs, groups, and tile visibility rules requires careful analysis to avoid either over-permissioning or blocking legitimate user access. We conduct role consolidation workshops that align your existing authorization model with Fiori access patterns before any development begins.

03

Balancing Standardization and Customization

Organizations face pressure to adopt standard SAP Fiori apps to reduce maintenance overhead while also needing to accommodate industry-specific and company-specific process requirements. We apply a structured evaluation framework to each requirement to determine the right blend of standard app adoption, Fiori Elements acceleration, and custom UI5 development.

04

Performance on Complex Transactions

Fiori applications surfacing data from large SAP tables or complex join hierarchies can exhibit slow load times if OData services are not designed with performance in mind from the outset. Our performance engineering practice addresses $select and $expand optimization, result set paging, server-side aggregation, and front-end resource caching strategies as integrated deliverables within every project.

05

Transport and Change Management Governance

Large Fiori programs involving dozens of BSP applications, OData services, and launchpad configuration objects require rigorous transport sequencing to prevent landscape inconsistencies during system upgrades or parallel development streams. We establish CTS governance frameworks and, for BTP components, CI/CD pipeline automation that eliminate the manual coordination overhead that derails many enterprise Fiori rollouts.

Our Approach

A structured Fiori delivery model that connects UX design to production-grade SAP engineering

Our SAP Fiori delivery framework spans discovery and UX architecture through OData service design, UI5 development, security implementation, and post-go-live support. We apply SAP strategic development models - Fiori Elements, RAP on S/4HANA, and BTP extensions - to deliver applications that are both usable today and maintainable through future SAP upgrades.

01
Fiori UX Design and Prototyping
We produce role-based user research, information architecture, and interactive Figma prototypes aligned to SAP Fiori design guidelines before a single line of UI5 code is written, ensuring stakeholder alignment and reducing rework.
02
SAPUI5 and Fiori Elements Development
Our developers build production-quality UI5 applications using current framework best practices, covering custom controls, OPA5 automated tests, and modular MVC architecture that supports long-term maintenance.
03
OData Service Architecture
We design OData V2 and V4 services using SAP Gateway, CDS views, and RAP that correctly model entity relationships, handle authorization, and perform efficiently at enterprise data volumes.
04
Launchpad and Integration Configuration
We configure Fiori Launchpad catalogs, groups, target mappings, and themes, and integrate applications with SAP BTP services, SAP Mobile Services, and third-party identity providers through governed, documented configuration.

Delivery Models

How We Deliver

Rapid Fiori Pilot

A focused engagement delivering two to four priority Fiori applications to validate the approach, demonstrate ROI, and build internal confidence before committing to a larger program.

Timeline
6 weeks
Team Size
3-5 engineers
Fiori Transformation Program

A phased delivery program covering a defined portfolio of custom Fiori applications with parallel UX design, backend service development, and launchpad configuration workstreams.

Timeline
12-24 weeks
Team Size
6-10 engineers
Managed Fiori Center of Excellence

An ongoing engagement model embedding our SAP Fiori specialists within your organization to handle new application development, enhancements, SAP release adaptation, and governance on a continuous basis.

Timeline
Ongoing
Team Size
4-8 engineers

Capabilities

Technical Capability Matrix

SAP UI5 Development
SAPUI5 MVC ArchitectureCustom UI5 ControlsOPA5 Automated TestingFiori Elements FloorplansUI5 Web Components
OData and Backend Services
OData V2 via SEGWOData V4 via RAPCDS View ModelingABAP Backend LogicFunction Import Design
Fiori Platform and Configuration
Fiori Launchpad ConfigurationSAP Screen PersonasCatalog and Group DesignTarget MappingTheme Configuration
Integration and Extension
SAP BTP Extension SuiteSAP API ManagementSAP Mobile ServicesOAuth and SAML SSOSAP Event Mesh Integration

Engagement Models

How We Engage

Choose the model that fits your programme governance, budget cycle, and team structure.

01

Staff Augmentation

Engineers embed directly under your management.

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02

Dedicated Developers

Full-time team aligned to your product roadmap.

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03

Managed Teams

End-to-end delivery with SLA-backed outcomes.

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04

Engineering Pods

Autonomous cross-functional pods per domain.

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05

Offshore Dev Centre

Permanent engineering base in India. Full IP ownership.

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06

Build-Operate-Transfer

We build and run it. You take ownership on schedule.

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Our Process

From Discovery to Delivery

1

Discovery and Scope Definition

Days 1-5

We conduct structured workshops to inventory target transactions, assess backend service readiness, and prioritize the application portfolio by business impact and technical feasibility.

2

UX Design and Architecture

Weeks 2-3

Our UX architects produce persona definitions, user journey maps, wireframes, and interactive prototypes reviewed against SAP Fiori guidelines and validated with representative end users.

3

OData Service and Backend Development

Weeks 2-8

Backend engineers build and unit test OData services, CDS views, and supporting ABAP logic in parallel with front-end development to minimize critical path delays.

4

UI5 Application Development and Integration

Weeks 3-10

Front-end developers implement UI5 applications, integrate with OData services, configure the Fiori Launchpad, and execute OPA5 automated tests across the target device matrix.

5

UAT, Performance Tuning, and Go-Live

Weeks 10-12

We support user acceptance testing, conduct performance profiling and remediation, configure production transports, and provide hypercare support during the initial post-go-live period.

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Security & Compliance

Enterprise-Grade Security by Default

✓ISO 27001 Certified✓SOC 2 Type II Ready✓GDPR Compliant✓DPDP Act Ready✓NDA on Day 1✓MSA Available✓IP Assignment Clauses✓Escrow Options

Governance

Programme Governance

✓

SAP Fiori Design Review Board

We establish a recurring design review cadence where all Fiori applications are evaluated against SAP UX guidelines and your internal design standards before development begins, preventing costly rework during testing.

✓

Transport and Release Management

All Fiori artifacts are transported through SAP CTS in structured, documented release packages with dependency mapping, ensuring Basis teams can execute system upgrades without landscape inconsistencies.

✓

Authorization and Security Governance

We maintain a living authorization matrix that maps each Fiori application to its required PFCG roles, OData service permissions, and BTP trust configurations, updated with every enhancement cycle.

✓

Performance Baseline and Monitoring

OData service response time baselines and UI5 load time targets are defined at project inception and validated before each production transport, with ongoing monitoring configured to alert on regression after go-live.

Team Structure

Your Enterprise Team

Our SAP Fiori delivery teams combine certified UX architects, experienced SAPUI5 developers, and senior ABAP engineers who collaborate within a single agile delivery model. Team composition scales from focused application squads for single-app engagements to multi-stream programs with parallel design, backend, and front-end workstreams for large transformation portfolios.

✓SAP Fiori UX Architect
✓Senior SAPUI5 Developer
✓ABAP OData Engineer
✓SAP BTP Integration Specialist
✓SAP Fiori Launchpad Consultant
✓QA and Automation Engineer
✓SAP Basis and Transport Coordinator
✓SAP Security and Authorization Consultant

Project Lifecycle

From Kickoff to Production

01
1-2 weeks

Discovery and Assessment

Application portfolio inventory, backend readiness assessment, prioritization matrix, and project charter.

02
2-3 weeks

UX Design

Persona definitions, user journey maps, wireframes, interactive Figma prototypes, and SAP UX compliance review sign-off.

03
4-8 weeks

Backend Service Development

OData service implementations, CDS views, ABAP backend logic, unit tests, and technical design documentation.

04
4-8 weeks

Front-End Development and Integration

SAPUI5 application code, OPA5 automated tests, Fiori Launchpad configuration, and security authorization objects.

05
Ongoing

Testing, Go-Live, and Support

UAT support, performance tuning reports, production transport packages, hypercare incident response, and knowledge transfer materials.

Case Studies

Enterprise Outcomes

Manufacturing

A global manufacturer needed to replace 40 complex MM and PP SAP GUI transactions with mobile-accessible Fiori applications for 8,000 shop floor users.

We delivered a phased Fiori program using Fiori Elements for standard patterns and custom UI5 for complex production order confirmation screens, with offline capability via SAP Mobile Services.

54%reduction in transaction completion time
Utilities

A regional utility needed to modernize field service workflows in SAP PM that were inaccessible to technicians on mobile devices in low-connectivity environments.

We designed and built four custom Fiori applications with offline-capable mobile sync, barcode scanning for equipment identification, and OData services consuming existing PM business logic.

$1.8Mannual efficiency savings from field process improvements
Life Sciences

A pharmaceutical company required a validated Fiori interface for quality management workflows that met 21 CFR Part 11 electronic signature requirements.

We delivered a custom SAPUI5 application with integrated SAP Electronic Signatures, audit trail OData services, and accessibility compliance to support diverse user populations across global sites.

3xfaster audit review cycle after digital workflow adoption

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Hiring Models

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Both models use the same vetted talent network · PM always included · Multi-country billing

Frequently Asked Questions

SAP Fiori is a modern UX design system and application framework built on SAP UI5 technology that delivers role-based, responsive web applications for SAP business processes. Unlike the traditional SAP GUI, which is a desktop-only thick client with complex, data-dense screens, Fiori provides simplified, task-focused interfaces optimized for both desktop and mobile devices. Fiori applications follow a consistent set of UX guidelines and design principles that reduce training time and improve user adoption. The shift to Fiori represents a fundamental reimagining of how users interact with SAP systems, moving away from transaction codes toward intuitive, consumer-grade experiences.
Our team develops all three principal categories of SAP Fiori applications: transactional apps for process execution such as purchase order approvals, analytical apps that surface KPIs and reports, and fact sheet apps for contextual master data navigation. Beyond these SAP-defined categories, we build freestyle SAPUI5 applications that extend beyond standard Fiori templates to accommodate complex business requirements. We also develop Fiori Elements applications using OData annotations and metadata-driven rendering, which dramatically accelerate delivery timelines for standard CRUD and list-detail patterns. Our scope includes extensions to standard SAP-delivered Fiori apps via adaptation projects and custom side-panel extensions.
We design and configure the SAP Fiori Launchpad as a curated, role-based entry point that presents users with only the applications and data relevant to their job functions. Our configuration work encompasses catalog and group design, target mapping definition, intent-based navigation setup, and homepage personalization governance. We implement launchpad themes aligned to your corporate identity while maintaining SAP UX guidelines compliance. For large deployments, we establish governance frameworks for tile lifecycle management, authorization-object-to-tile mapping, and change management processes that ensure the launchpad evolves alongside your organizational structure.
We design and implement custom OData V2 and V4 services using the SAP Gateway framework and CDS-based service definitions to expose SAP backend data and logic to Fiori front ends. Our team handles the full OData service lifecycle from entity model design and SEGW project setup through implementation class development, deep entity handling, and function imports. We apply SAP Gateway best practices for filtering, paging, batch operations, and delta tokens to ensure performance at enterprise scale. For S/4HANA environments, we prefer RAP (RESTful Application Programming Model) with CDS views and behavior definitions as the strategic foundation for new OData service development.
Yes, we develop Fiori applications across the full SAP deployment spectrum including S/4HANA on-premise, S/4HANA Private Cloud Edition, and S/4HANA Public Cloud. Each deployment model has distinct extensibility constraints that we navigate carefully - Public Cloud environments restrict modifications to SAP-delivered apps and require the Key User Extensibility framework and in-app extensions rather than traditional ABAP modifications. We use the SAP BTP (Business Technology Platform) as an extension environment for scenarios where Fiori applications need to span multiple SAP and non-SAP systems. Our architects assess your landscape upfront to recommend the appropriate extensibility strategy for each requirement.
SAP Screen Personas is a rapid UI transformation tool that allows organizations to simplify, rearrange, and personalize traditional SAP GUI transaction screens without writing ABAP code or modifying the underlying business logic. It serves as a practical bridge technology for organizations that need to improve usability on transactions that do not yet have Fiori equivalents or where a full Fiori replacement is not cost-justified. Our consultants evaluate each transaction in scope and recommend the most appropriate modernization path - Screen Personas for quick wins, Fiori Elements for standard patterns, or custom SAPUI5 for complex requirements. This balanced approach maximizes ROI by applying the right tool to the right scenario rather than forcing every screen through a single solution.
All Fiori applications we develop are built to conform to WCAG 2.1 Level AA accessibility standards, which is also the baseline mandated by SAP UX guidelines for enterprise applications. We implement proper ARIA landmark roles, keyboard navigation patterns, focus management, and color contrast ratios compliant with accessibility requirements. For clients in regulated sectors such as public administration or financial services, we conduct formal accessibility audits using automated tools and manual screen reader testing with NVDA and JAWS. We also support SAP Accessibility Mode configurations within the Fiori Launchpad to ensure users who rely on assistive technologies receive a fully functional experience.
SAP UI5 provides a responsive grid layout system and adaptive control library that we leverage to deliver applications that render correctly across smartphones, tablets, and desktops from a single codebase. We follow the SAP Fiori design system specifications for breakpoint-aware layouts, master-detail split-screen patterns, and touch-optimized control sizes. Testing coverage includes physical device testing on iOS and Android devices alongside browser developer tools emulation. For use cases requiring native device capabilities such as camera scanning, push notifications, or offline operation, we integrate with SAP Mobile Services or develop hybrid wrapper applications using Apache Cordova or SAP Build Apps.
Fiori application performance depends on multiple layers including OData service response times, SAPUI5 resource loading, and browser rendering efficiency. Our performance engineering begins with OData service profiling to eliminate unnecessary data transfers through selective $select and $expand usage, server-side filtering, and result set paging. On the front end, we apply lazy loading for application modules, component preloading strategies, and cache manifest configurations to minimize repeat load times. We instrument applications with SAP Fiori Client performance traces and Custom Performance Monitoring to establish baselines and measure the impact of optimizations. Network round-trip reduction through batch OData requests is a standard pattern we apply to complex transactional screens.
Security in Fiori applications operates across multiple layers that we address holistically. On the backend, we define and assign PFCG authorization objects to control access to OData service entities and operations, ensuring that gateway calls respect the same authorization checks as equivalent ABAP function modules. At the launchpad layer, we configure catalog and group assignments tied to SAP roles so users see only applications they are authorized to use. For applications consuming data from SAP BTP or external APIs, we implement OAuth 2.0 and SAML-based single sign-on integration. We conduct security reviews that include cross-site scripting prevention, CSRF token handling, and content security policy header configuration for each application delivered.
SAP Fiori Elements is a metadata-driven development framework that generates standardized Fiori application UIs - list reports, object pages, overview pages, and worklist applications - from OData annotations without requiring UI5 controller coding. We recommend Fiori Elements when the business requirement aligns well with one of the supported floorplan patterns, as it dramatically reduces development effort and ensures automatic adoption of SAP UX updates. For requirements that deviate significantly from standard patterns or demand highly customized interactions, freestyle SAPUI5 development provides full flexibility. Many enterprise projects combine both approaches - using Fiori Elements for the majority of screens and custom UI5 for specialized components - which our architects scope accurately during the design phase.
We design integration architectures that connect Fiori front ends to non-SAP backends through SAP API Management on BTP, which provides a governed API gateway for exposing REST and SOAP services from third-party systems alongside SAP OData services. For real-time data requirements, we implement event-driven patterns using SAP Event Mesh to trigger Fiori application updates when external system state changes. Authentication across heterogeneous landscapes is handled through the SAP BTP Identity Authentication Service acting as a central identity provider. Where Fiori applications need to surface data from cloud SaaS products such as Salesforce or ServiceNow, we build destination-based proxy services on BTP that normalize authentication and data models before presenting them to the UI layer.
Our delivery teams for Fiori engagements are structured to cover the full technical and functional spectrum required for production-quality outcomes. A typical team includes a Fiori UX architect responsible for design system alignment and information architecture, SAPUI5 developers for front-end implementation, ABAP developers for OData service and backend logic, and a Basis or BTP engineer for infrastructure and deployment configuration. Larger engagements include a dedicated SAP Fiori project lead who coordinates with your SAP Basis and security teams. All team members hold relevant SAP certifications and our architects have delivered Fiori programs across multiple S/4HANA releases, giving them the release-specific knowledge needed to avoid deprecated APIs and align with current SAP strategic direction.
Project duration varies significantly based on application complexity, backend readiness, and the number of apps in scope. A single Fiori Elements list-report or object-page application with straightforward OData requirements can be delivered in four to six weeks including testing. A complex freestyle application with multi-step workflow, offline capability, or cross-system integration typically requires ten to sixteen weeks. Large programs covering ten or more custom Fiori applications are structured as phased delivery programs spanning four to nine months, with priority applications released in earlier phases to begin generating user adoption and feedback. We provide detailed scope estimates after a structured discovery workshop that examines existing backend services, data models, and functional specifications.
We offer structured support agreements covering corrective maintenance for defects, adaptive maintenance to accommodate SAP basis upgrades and UI5 version changes, and perfective maintenance for minor enhancements requested after go-live. Our support team monitors SAP release notes and UI5 changelogs to proactively identify deprecation risks that could affect your Fiori landscape, scheduling remediation sprints ahead of planned system upgrades. Application performance monitoring with alerting on OData service response time degradation is included in our managed support tiers. We also provide knowledge transfer workshops and documentation packages to strengthen your internal SAP development team capacity to handle routine Fiori configuration and minor enhancement work independently.
We follow SAP Change and Transport System (CTS) best practices to move Fiori artifacts - BSP applications, OData services, launchpad configuration, and ABAP backend objects - through development, quality assurance, and production landscapes in coordinated transport requests. For S/4HANA Cloud extensions developed on SAP BTP, we implement CI/CD pipelines using SAP Cloud Transport Management Service to automate promotion across BTP subaccounts aligned to your SAP landscape tiers. We establish transport dependency documentation so that Basis teams can execute releases in the correct sequence without manual coordination effort. Pre-production testing protocols include regression test automation using SAPUI5 OPA5 tests that execute against the QA landscape before each transport to production is authorized.
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