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QuickHire

Commerce Technology Consulting

Salesforce Commerce Cloud B2B and B2C Implementation Services

We design, build, and optimize Salesforce B2B Commerce and B2C Commerce Cloud storefronts for global enterprises - from headless PWA Kit deployments and SAP/Oracle ERP integrations to composable commerce architectures that scale to millions of transactions.

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500+
Enterprise Clients
10,000+
Engineers Deployed
50+
Countries Served
99.4%
CSAT Score
48h
Team Assembly

The Challenge

Legacy Commerce Platforms Are Limiting Your Revenue Growth

Enterprise retailers and manufacturers face mounting pressure from rising customer expectations, complex B2B procurement requirements, and the operational overhead of maintaining fragmented commerce systems. Monolithic platforms constrain your ability to differentiate, integrate new capabilities, and respond to market changes at the speed your competitors demand.

34%
of enterprise commerce projects exceed budget due to integration complexity
68%
of B2B buyers expect consumer-grade digital procurement experiences
$4.2M
average annual revenue lost per 1-second increase in storefront load time
3x
faster feature deployment with composable vs. monolithic commerce architecture

Why QuickHire

Why Enterprises Choose QuickHire

01

Certified SFCC Engineering Teams

Our engineers hold active Salesforce B2C Commerce Developer and B2B Commerce Administrator certifications. We maintain Salesforce Partner status with access to platform previews and dedicated escalation channels.

02

Deep ERP Integration Expertise

We have delivered bi-directional integrations between SFCC and SAP S/4HANA, SAP ECC, Oracle ERP Cloud, and Oracle NetSuite across dozens of enterprise engagements. Our middleware patterns handle fault tolerance, data reconciliation, and peak-volume throughput.

03

Headless and PWA Kit Specialists

We have built production PWA Kit storefronts that achieve Core Web Vitals scores in the top performance tier. Our front-end teams combine React expertise with deep SFCC Commerce API knowledge to deliver fast, accessible storefronts.

04

PCI-DSS and Security First

Security review gates are embedded in our CI/CD pipeline, and all implementations adhere to PCI-DSS Level 1 requirements. We configure WAF rules, bot management, and consent management frameworks tailored to your regulatory obligations.

05

Multi-Site and Global Commerce

We architect multi-site SFCC deployments serving distinct locales, currencies, and catalogs from a single Business Manager instance. CDN configurations, locale-specific SEO, and region-appropriate payment methods are included in every global engagement.

06

Ongoing Optimization and Managed Services

Post-launch, our managed services team provides proactive monitoring, quarterly Salesforce upgrade management, and Einstein AI tuning. Named technical account managers coordinate with Salesforce Support on your behalf.

Challenges

Common Enterprise Pain Points

01

B2B Procurement Complexity

Enterprise buyers require account hierarchies, contract-specific pricing, approval workflows, and purchase order integration that generic commerce platforms cannot support. Without these capabilities, B2B buyers revert to phone and email ordering, driving up cost-to-serve while reducing buyer satisfaction.

02

ERP Data Synchronization

Commerce platforms that cannot reliably synchronize inventory, pricing, and order data with ERP systems create fulfillment errors, overselling incidents, and manual reconciliation overhead. High-volume retailers need sub-second inventory accuracy during peak periods like Black Friday and Cyber Monday.

03

Storefront Performance Degradation

Legacy SiteGenesis storefronts and heavily customized SFRA implementations accumulate technical debt that degrades Core Web Vitals scores, increasing bounce rates and reducing organic search rankings. Re-platforming to PWA Kit without disrupting ongoing trading requires careful phased migration planning.

04

Composable Architecture Transition

Moving from a monolithic SFCC implementation to a composable commerce architecture introduces integration complexity that can stall transformation programs. Teams lack the architectural patterns and integration expertise to assemble best-of-breed components without creating fragility.

05

Multi-Channel Order Orchestration

Retailers operating physical stores, e-commerce, and marketplace channels need OMS integrations that route orders intelligently based on inventory proximity, fulfillment cost, and delivery SLA commitments. Disconnected fulfillment systems result in poor customer experiences and elevated logistics costs.

Our Approach

End-to-End Salesforce Commerce Cloud Delivery - From Architecture to Optimization

Our SFCC practice combines certified commerce engineers, integration architects, and UX specialists to deliver implementations that meet enterprise performance, compliance, and scalability requirements. We follow a structured delivery methodology with embedded quality gates at every phase, ensuring your investment delivers measurable commerce outcomes.

01
Storefront Development
We build B2C and B2B storefronts using SFRA and PWA Kit, with responsive design, accessibility compliance, and performance optimization built in from day one.
02
Systems Integration
Bi-directional integrations connecting SFCC to SAP, Oracle, MuleSoft, OMS platforms, payment gateways, and marketing systems using fault-tolerant, enterprise-grade patterns.
03
Composable Commerce Architecture
We design and implement composable architectures combining SFCC with best-of-breed search, personalization, CMS, and payment components aligned to your long-term technology strategy.
04
Performance and Einstein AI
Ongoing performance tuning, CDN optimization, Einstein recommendation configuration, and quarterly platform upgrade management to protect and grow commerce revenue post-launch.

Delivery Models

How We Deliver

Rapid Launch

Accelerated SFRA storefront launch using proven accelerators and pre-built integration connectors for common ERP and payment platforms.

Timeline
12 weeks
Team Size
4-6 engineers
Full Commerce Platform

Comprehensive B2B or B2C implementation with PWA Kit headless storefront, ERP integration, OMS, and Einstein AI configuration.

Timeline
20-28 weeks
Team Size
8-14 engineers
Composable Transformation

Multi-phase composable commerce architecture migration, integrating best-of-breed capabilities while maintaining trading continuity throughout the transition.

Timeline
32-48 weeks
Team Size
10-18 engineers

Capabilities

Technical Capability Matrix

Storefront Development
SFRA DevelopmentPWA Kit and ReactSiteGenesis ModernizationAccessibility (WCAG 2.1)Responsive and Mobile Commerce
Integration and Middleware
SAP S/4HANA and ECCOracle ERP Cloud and NetSuiteMuleSoft and BoomiPayment Gateway IntegrationOMS and WMS Connectors
B2B Commerce
Account Hierarchy ConfigurationContract Pricing and Price BooksApproval Workflow DesignCoupa and Ariba IntegrationPunch-out Catalog Implementation
Platform and Architecture
Business Manager AdministrationEinstein AI ConfigurationMulti-Site ArchitectureCDN and Performance TuningPCI-DSS Compliance

Engagement Models

How We Engage

Choose the model that fits your programme governance, budget cycle, and team structure.

01

Staff Augmentation

Engineers embed directly under your management.

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02

Dedicated Developers

Full-time team aligned to your product roadmap.

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03

Managed Teams

End-to-end delivery with SLA-backed outcomes.

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04

Engineering Pods

Autonomous cross-functional pods per domain.

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05

Offshore Dev Centre

Permanent engineering base in India. Full IP ownership.

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06

Build-Operate-Transfer

We build and run it. You take ownership on schedule.

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Our Process

From Discovery to Delivery

1

Discovery and Architecture

Weeks 1-3

We conduct stakeholder workshops, audit your existing platform and integrations, and deliver a detailed solution design document covering information architecture, data flows, and API dependency maps.

2

Environment Setup and Accelerators

Week 4

Development, staging, and UAT environments are provisioned in Salesforce Commerce Cloud with CI/CD pipelines, code quality gates, and automated test frameworks configured.

3

Core Platform Development

Weeks 5-14

Storefront templates, catalog configuration, pricing rules, promotions engine, and core integration connectors are built and unit tested in parallel workstreams.

4

Integration and Systems Testing

Weeks 15-18

End-to-end integration testing with ERP, OMS, and payment systems, followed by performance load testing and security vulnerability assessment before UAT handover.

5

UAT, Launch, and Stabilization

Weeks 19-24+

Client UAT with tracked defect resolution, go-live execution with a parallel run period, and a 30-day hypercare window with dedicated support before transition to managed services.

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Security & Compliance

Enterprise-Grade Security by Default

✓ISO 27001 Certified✓SOC 2 Type II Ready✓GDPR Compliant✓DPDP Act Ready✓NDA on Day 1✓MSA Available✓IP Assignment Clauses✓Escrow Options

Governance

Programme Governance

✓

Sprint Reviews and Demos

Bi-weekly sprint demos give stakeholders visibility into delivered functionality and opportunities to provide feedback before development advances.

✓

Architecture Decision Records

Every significant design decision is documented with rationale, alternatives considered, and implications - creating a living record that protects institutional knowledge.

✓

Change Control Process

Scope changes are evaluated through a formal impact assessment covering effort, timeline, and dependency effects before approval, preventing uncontrolled scope creep.

✓

Quality Gate Checklist

Mandatory quality gates at the end of each phase validate code coverage thresholds, performance benchmarks, security scan results, and accessibility compliance before progression.

Team Structure

Your Enterprise Team

Our Salesforce Commerce Cloud engagements are staffed with certified SFCC engineers, integration architects, QA specialists, and a dedicated technical lead who serves as the single point of accountability for delivery quality and stakeholder communication. Team composition is tailored to the implementation complexity, with specialists added for B2B workflows, ERP integration, or PWA Kit front-end development as scope requires.

✓SFCC Technical Lead
✓B2C Commerce Developer
✓B2B Commerce Specialist
✓PWA Kit Front-End Engineer
✓Integration Architect
✓QA and Automation Engineer
✓Business Manager Administrator
✓DevOps and CI/CD Engineer

Project Lifecycle

From Kickoff to Production

01
2-3 weeks

Discovery and Design

Solution design document, integration data flow diagrams, feature backlog, risk register, and project plan.

02
4-6 weeks

Foundation Build

Configured SFCC environments, catalog and pricing setup, core storefront templates, and initial integration connectors.

03
8-12 weeks

Feature Development

Complete storefront functionality, B2B workflow configuration, payment integration, and ERP/OMS connectors with unit test coverage.

04
3-4 weeks

Testing and Optimization

Integration test results, performance load test report, security assessment, and UAT sign-off documentation.

05
Ongoing

Launch and Managed Services

Go-live execution, hypercare support, quarterly upgrade management, Einstein AI tuning, and monthly performance reports.

Case Studies

Enterprise Outcomes

Industrial Manufacturing

A global manufacturer needed to replace a fragmented B2B ordering portal with Salesforce B2B Commerce integrated to SAP S/4HANA.

We implemented account hierarchy configuration, contract pricing, purchase order workflow, and real-time SAP inventory synchronization using MuleSoft.

41%reduction in B2B order processing time
Fashion Retail

A multi-brand retailer needed to migrate three legacy SiteGenesis storefronts to PWA Kit without disrupting peak-season trading.

We executed a strangler-fig migration using Fastly edge routing to shift traffic route by route, with A/B testing validating each new PWA Kit page before cutover.

$2.8Mincremental annual revenue from improved Core Web Vitals
Consumer Electronics

An electronics distributor needed a composable commerce architecture connecting SFCC to Algolia search, Contentful CMS, and Adyen payments.

We designed a composable target architecture, built API orchestration middleware, and delivered a PWA Kit storefront consuming all three best-of-breed services.

2.4xincrease in mobile conversion rate post-launch

Start Your Engagement

Ready to Build Your Enterprise Engineering Team?

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Hiring Models

One platform, two ways to hire

Not ready for a long-term commitment? QuickHire Instant lets you book a vetted engineer in 10 minutes - no contracts required.

Both models use the same vetted talent network · PM always included · Multi-country billing

Frequently Asked Questions

Salesforce B2B Commerce is purpose-built for business-to-business transactions, supporting complex account hierarchies, contract pricing, bulk ordering, and procurement workflows. Salesforce B2C Commerce Cloud (formerly Demandware) is optimized for high-volume consumer retail with personalization, promotions, and omnichannel capabilities. Our teams have deep expertise in both platforms and can implement them independently or in a unified composable commerce architecture. The choice depends on your buyer segments, catalog complexity, and integration requirements.
The Salesforce PWA Kit is an open-source React-based framework that enables headless, progressive web app storefronts connected to the Salesforce Commerce API (SCAPI). It decouples the front-end presentation layer from the back-end commerce engine, providing faster time-to-market, greater design flexibility, and superior Core Web Vitals performance. We recommend PWA Kit for brands seeking sub-second page loads, custom UX beyond SiteGenesis or SFRA constraints, and multi-channel deployments. Our engineers build, test, and optimize PWA Kit storefronts that integrate seamlessly with your existing SFCC back-end.
We design bi-directional integration patterns connecting SFCC with SAP S/4HANA, SAP ECC, Oracle ERP Cloud, and Oracle NetSuite using MuleSoft, Boomi, or custom middleware. Key integration points include product catalog and pricing synchronization, real-time inventory from ERP warehouse management, customer account data, and order-to-cash fulfillment workflows. We implement fault-tolerant message queues, error handling, and data reconciliation processes to ensure zero data loss during high-volume peak periods. All integrations are thoroughly tested with end-to-end regression suites before go-live.
We have implemented payment integrations for Stripe, Adyen, Braintree, CyberSource, PayPal, Klarna, Affirm, Apple Pay, Google Pay, and Amazon Pay within SFCC. Each integration follows Salesforce Commerce API standards and is PCI-DSS compliant, with tokenization and 3D Secure 2.0 support. We also implement saved payment methods, split payments for B2B scenarios, and multi-currency checkout for international storefronts. Our QA team conducts end-to-end payment flow testing across devices and geographies before launch.
Composable commerce is an architectural approach that assembles best-of-breed commerce services - such as search, personalization, payments, and content - using API-first components rather than a monolithic platform. Within the Salesforce ecosystem, this means combining SFCC as the commerce backbone with Einstein for AI-driven recommendations, Salesforce CMS or a third-party headless CMS, best-of-breed search engines like Algolia or Coveo, and independent payment providers. We assess your current technology estate, define a composable target architecture, and execute a phased migration that minimizes disruption. The result is greater agility, vendor flexibility, and faster feature deployment.
A standard B2C Commerce Cloud storefront implementation using SFRA typically takes 16 to 24 weeks from discovery to go-live, depending on catalog size, integrations, and custom features. PWA Kit headless implementations average 20 to 28 weeks due to the additional front-end engineering complexity. B2B Commerce implementations with CPQ and ERP integrations range from 24 to 36 weeks. We use phased delivery milestones so your team has visibility at every stage, and we can accelerate timelines by deploying parallel workstreams for front-end and back-end development.
An OMS handles the post-purchase lifecycle: order routing, inventory reservation, fulfillment orchestration, returns, and refunds. Salesforce Commerce Cloud integrates natively with Salesforce Order Management (SOM), and we also connect SFCC to third-party OMS platforms such as Manhattan Associates, Blue Yonder, and Fluent Commerce. A well-integrated OMS reduces order errors, enables ship-from-store and buy-online-pick-up-in-store (BOPIS) scenarios, and provides real-time fulfillment visibility to customers. We design OMS architectures that scale to millions of orders per month with sub-second response times.
Yes, we specialize in zero-downtime migrations from legacy SiteGenesis and SFRA storefronts to PWA Kit using a strangler-fig pattern, where new PWA Kit pages are incrementally released alongside the existing storefront. Traffic is shifted route by route through Cloudflare or Fastly edge routing, allowing A/B testing of new experiences before full cutover. SEO equity is preserved with careful redirect mapping and structured data continuity. Our migration methodology has been validated across multiple large-scale SFCC storefronts with no measurable SEO regression.
SFCC natively supports multi-site architectures where a single Business Manager instance manages multiple storefronts with distinct locales, currencies, catalogs, and price books. We configure site-specific customization layers, shared code libraries, and locale-aware content slots to maximize code reuse while enabling brand differentiation. For global retailers, we implement Akamai or Fastly CDN configurations optimized for SFCC, region-specific payment methods, and locale-based SEO strategies. Our governance model ensures content and configuration changes in one locale cannot inadvertently break another.
Our SFCC engineers hold certifications including Salesforce B2C Commerce Developer, Salesforce B2B Commerce Administrator, and Salesforce Certified Administrator credentials. We maintain active Salesforce Partner status, which provides early access to roadmap features, platform previews, and dedicated Salesforce support channels. Engineers complete mandatory annual certification renewals and attend Salesforce Connections and Dreamforce to stay current with platform evolution. Clients benefit from this deep institutional knowledge throughout discovery, implementation, and ongoing optimization phases.
We conduct baseline performance audits using Lighthouse, WebPageTest, and Salesforce Commerce Cloud Monitoring to identify critical path bottlenecks. Optimization techniques include CDN edge caching strategies, image optimization pipelines, lazy loading of non-critical components, and SFCC quota management to prevent API throttling under peak load. For PWA Kit storefronts, we apply React Server Components, code splitting, and preloading strategies to achieve Core Web Vitals scores in the top tier. Load testing with k6 or Gatling validates performance under 10x normal traffic before major campaigns or seasonal peaks.
Our managed services tier covers platform administration, release management for Salesforce quarterly upgrades, security patching, performance monitoring with automated alerting, and a dedicated support SLA with 4-hour response for P1 incidents. We provide proactive Business Manager configuration audits, catalog hygiene reviews, and quarterly performance reports benchmarking your storefront against industry KPIs. Clients also receive a named technical account manager who coordinates with Salesforce Support on escalated platform issues. Engagement scope is customized to complement your in-house team capabilities.
Salesforce Einstein Product Recommendations, Einstein Search Dictionaries, Einstein Commerce Insights, and Einstein Visual Search are native SFCC capabilities we configure and tune during implementation. We connect behavioral event streams to Einstein so recommendation models receive accurate click, cart, and purchase signals from day one. For advanced personalization, we integrate Einstein with CDP (Customer Data Platform) to build unified customer profiles that drive segment-specific promotions and content targeting. Post-launch, we monitor recommendation performance KPIs monthly and retune model settings to maximize revenue-per-session.
All implementations adhere to PCI-DSS Level 1 compliance requirements, including tokenization of payment data, TLS 1.2+ enforcement, and quarterly vulnerability assessments. We configure Salesforce Commerce Cloud Web Application Firewall rules, bot management policies, and CSRF protections appropriate to your threat profile. For regulated industries, we implement GDPR and CCPA consent management integrations, cookie consent banners, and data subject request workflows within SFCC. Security review gates are embedded in our CI/CD pipeline to catch vulnerabilities before code reaches production.
Salesforce B2B Commerce supports multi-level account hierarchies where parent accounts manage procurement budgets, approval workflows, and contract entitlements on behalf of child buyer accounts. We configure account-specific price books, tiered volume discounts, requisition and purchase order workflows, and integration with procurement systems such as Coupa and SAP Ariba. Custom checkout extensions handle purchase order number capture, tax-exempt certificate attachment, and multi-ship-to address selection required by enterprise buyers. The resulting experience reduces procurement cycle times and increases buyer self-service adoption.
Our 2 to 3 week discovery phase produces a detailed solution design document covering storefront information architecture, integration data flow diagrams, API dependency maps, and a prioritized feature backlog aligned to business objectives. We audit your existing platform, catalog, and third-party integrations to surface risks and migration dependencies before the first line of code is written. The architecture deliverable includes a scalability assessment, Salesforce quota analysis, and an infrastructure-as-code plan for Salesforce Reference Architecture compliance. This investment prevents costly rework mid-implementation and aligns all stakeholders on scope and timeline expectations.
Industries
Retail and FashionIndustrial ManufacturingConsumer ElectronicsWholesale DistributionHealthcare