Commerce Technology Consulting
Salesforce Commerce Cloud B2B and B2C Implementation Services
We design, build, and optimize Salesforce B2B Commerce and B2C Commerce Cloud storefronts for global enterprises - from headless PWA Kit deployments and SAP/Oracle ERP integrations to composable commerce architectures that scale to millions of transactions.
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The Challenge
Legacy Commerce Platforms Are Limiting Your Revenue Growth
Enterprise retailers and manufacturers face mounting pressure from rising customer expectations, complex B2B procurement requirements, and the operational overhead of maintaining fragmented commerce systems. Monolithic platforms constrain your ability to differentiate, integrate new capabilities, and respond to market changes at the speed your competitors demand.
Why QuickHire
Why Enterprises Choose QuickHire
Certified SFCC Engineering Teams
Our engineers hold active Salesforce B2C Commerce Developer and B2B Commerce Administrator certifications. We maintain Salesforce Partner status with access to platform previews and dedicated escalation channels.
Deep ERP Integration Expertise
We have delivered bi-directional integrations between SFCC and SAP S/4HANA, SAP ECC, Oracle ERP Cloud, and Oracle NetSuite across dozens of enterprise engagements. Our middleware patterns handle fault tolerance, data reconciliation, and peak-volume throughput.
Headless and PWA Kit Specialists
We have built production PWA Kit storefronts that achieve Core Web Vitals scores in the top performance tier. Our front-end teams combine React expertise with deep SFCC Commerce API knowledge to deliver fast, accessible storefronts.
PCI-DSS and Security First
Security review gates are embedded in our CI/CD pipeline, and all implementations adhere to PCI-DSS Level 1 requirements. We configure WAF rules, bot management, and consent management frameworks tailored to your regulatory obligations.
Multi-Site and Global Commerce
We architect multi-site SFCC deployments serving distinct locales, currencies, and catalogs from a single Business Manager instance. CDN configurations, locale-specific SEO, and region-appropriate payment methods are included in every global engagement.
Ongoing Optimization and Managed Services
Post-launch, our managed services team provides proactive monitoring, quarterly Salesforce upgrade management, and Einstein AI tuning. Named technical account managers coordinate with Salesforce Support on your behalf.
Challenges
Common Enterprise Pain Points
B2B Procurement Complexity
Enterprise buyers require account hierarchies, contract-specific pricing, approval workflows, and purchase order integration that generic commerce platforms cannot support. Without these capabilities, B2B buyers revert to phone and email ordering, driving up cost-to-serve while reducing buyer satisfaction.
ERP Data Synchronization
Commerce platforms that cannot reliably synchronize inventory, pricing, and order data with ERP systems create fulfillment errors, overselling incidents, and manual reconciliation overhead. High-volume retailers need sub-second inventory accuracy during peak periods like Black Friday and Cyber Monday.
Storefront Performance Degradation
Legacy SiteGenesis storefronts and heavily customized SFRA implementations accumulate technical debt that degrades Core Web Vitals scores, increasing bounce rates and reducing organic search rankings. Re-platforming to PWA Kit without disrupting ongoing trading requires careful phased migration planning.
Composable Architecture Transition
Moving from a monolithic SFCC implementation to a composable commerce architecture introduces integration complexity that can stall transformation programs. Teams lack the architectural patterns and integration expertise to assemble best-of-breed components without creating fragility.
Multi-Channel Order Orchestration
Retailers operating physical stores, e-commerce, and marketplace channels need OMS integrations that route orders intelligently based on inventory proximity, fulfillment cost, and delivery SLA commitments. Disconnected fulfillment systems result in poor customer experiences and elevated logistics costs.
Our Approach
End-to-End Salesforce Commerce Cloud Delivery - From Architecture to Optimization
Our SFCC practice combines certified commerce engineers, integration architects, and UX specialists to deliver implementations that meet enterprise performance, compliance, and scalability requirements. We follow a structured delivery methodology with embedded quality gates at every phase, ensuring your investment delivers measurable commerce outcomes.
Storefront Development
We build B2C and B2B storefronts using SFRA and PWA Kit, with responsive design, accessibility compliance, and performance optimization built in from day one.
Systems Integration
Bi-directional integrations connecting SFCC to SAP, Oracle, MuleSoft, OMS platforms, payment gateways, and marketing systems using fault-tolerant, enterprise-grade patterns.
Composable Commerce Architecture
We design and implement composable architectures combining SFCC with best-of-breed search, personalization, CMS, and payment components aligned to your long-term technology strategy.
Performance and Einstein AI
Ongoing performance tuning, CDN optimization, Einstein recommendation configuration, and quarterly platform upgrade management to protect and grow commerce revenue post-launch.
Delivery Models
How We Deliver
Accelerated SFRA storefront launch using proven accelerators and pre-built integration connectors for common ERP and payment platforms.
Comprehensive B2B or B2C implementation with PWA Kit headless storefront, ERP integration, OMS, and Einstein AI configuration.
Multi-phase composable commerce architecture migration, integrating best-of-breed capabilities while maintaining trading continuity throughout the transition.
Capabilities
Technical Capability Matrix
Engagement Models
How We Engage
Choose the model that fits your programme governance, budget cycle, and team structure.
Our Process
From Discovery to Delivery
Discovery and Architecture
Weeks 1-3We conduct stakeholder workshops, audit your existing platform and integrations, and deliver a detailed solution design document covering information architecture, data flows, and API dependency maps.
Environment Setup and Accelerators
Week 4Development, staging, and UAT environments are provisioned in Salesforce Commerce Cloud with CI/CD pipelines, code quality gates, and automated test frameworks configured.
Core Platform Development
Weeks 5-14Storefront templates, catalog configuration, pricing rules, promotions engine, and core integration connectors are built and unit tested in parallel workstreams.
Integration and Systems Testing
Weeks 15-18End-to-end integration testing with ERP, OMS, and payment systems, followed by performance load testing and security vulnerability assessment before UAT handover.
UAT, Launch, and Stabilization
Weeks 19-24+Client UAT with tracked defect resolution, go-live execution with a parallel run period, and a 30-day hypercare window with dedicated support before transition to managed services.
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Security & Compliance
Enterprise-Grade Security by Default
Governance
Programme Governance
Sprint Reviews and Demos
Bi-weekly sprint demos give stakeholders visibility into delivered functionality and opportunities to provide feedback before development advances.
Architecture Decision Records
Every significant design decision is documented with rationale, alternatives considered, and implications - creating a living record that protects institutional knowledge.
Change Control Process
Scope changes are evaluated through a formal impact assessment covering effort, timeline, and dependency effects before approval, preventing uncontrolled scope creep.
Quality Gate Checklist
Mandatory quality gates at the end of each phase validate code coverage thresholds, performance benchmarks, security scan results, and accessibility compliance before progression.
Team Structure
Your Enterprise Team
Our Salesforce Commerce Cloud engagements are staffed with certified SFCC engineers, integration architects, QA specialists, and a dedicated technical lead who serves as the single point of accountability for delivery quality and stakeholder communication. Team composition is tailored to the implementation complexity, with specialists added for B2B workflows, ERP integration, or PWA Kit front-end development as scope requires.
Project Lifecycle
From Kickoff to Production
Discovery and Design
Solution design document, integration data flow diagrams, feature backlog, risk register, and project plan.
Foundation Build
Configured SFCC environments, catalog and pricing setup, core storefront templates, and initial integration connectors.
Feature Development
Complete storefront functionality, B2B workflow configuration, payment integration, and ERP/OMS connectors with unit test coverage.
Testing and Optimization
Integration test results, performance load test report, security assessment, and UAT sign-off documentation.
Launch and Managed Services
Go-live execution, hypercare support, quarterly upgrade management, Einstein AI tuning, and monthly performance reports.
Case Studies
Enterprise Outcomes
A global manufacturer needed to replace a fragmented B2B ordering portal with Salesforce B2B Commerce integrated to SAP S/4HANA.
We implemented account hierarchy configuration, contract pricing, purchase order workflow, and real-time SAP inventory synchronization using MuleSoft.
A multi-brand retailer needed to migrate three legacy SiteGenesis storefronts to PWA Kit without disrupting peak-season trading.
We executed a strangler-fig migration using Fastly edge routing to shift traffic route by route, with A/B testing validating each new PWA Kit page before cutover.
An electronics distributor needed a composable commerce architecture connecting SFCC to Algolia search, Contentful CMS, and Adyen payments.
We designed a composable target architecture, built API orchestration middleware, and delivered a PWA Kit storefront consuming all three best-of-breed services.
FAQ
Frequently Asked Questions
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