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Every engineer we place is verified across the full Salesforce integration toolkit and chooses the pattern that fits your latency and volume needs rather than forcing one approach. For request-reply they use the REST API and the Composite and Composite Graph APIs to bundle related operations into a single round trip and stay under governor limits. For high-volume loads they use the Bulk API 2.0 with PK chunking; for system-to-system contracts they build SOAP services from WSDLs. For event-driven integration they publish and subscribe to Platform Events and Change Data Capture over the Pub/Sub API. For virtualized external data with no copy into Salesforce they configure Salesforce Connect with OData adapters or a custom Apex adapter. In a scoping call the PM confirms your source systems and volumes so the engineer picks the right pattern before writing code.

Yes. ERP integration is one of our most common engagements. The engineer maps the canonical objects on each side Salesforce Account/Contact/Order against SAP Business Partner and Sales Order, or Oracle customer and AR tables and designs the synchronization direction, conflict rules, and the system of record for each field. They typically front the ERP with middleware such as MuleSoft Anypoint, SAP Integration Suite (CPI), or Boomi, exposing clean APIs and handling protocol translation, retries, and idempotency so a replayed message never double-posts. They manage error queues, dead-letter handling, and reconciliation reports so finance can trust the numbers. Where near-real-time is required they drive updates with Change Data Capture and Platform Events instead of nightly batch, and they instrument the flow with correlation IDs end to end.

Our MuleSoft-certified engineers design API-led connectivity with the three-layer model: System APIs that wrap each backend, Process APIs that orchestrate business logic, and Experience APIs tailored to each consuming channel. They build flows in Anypoint Studio with DataWeave transformations, configure connectors for Salesforce, databases, and SaaS endpoints, and apply policies (rate limiting, OAuth, client-ID enforcement) in API Manager. They use the Salesforce connector for both the platform and Composite APIs, manage watermarks for incremental sync, and handle reconnection and retry strategies for transient failures. They deploy to CloudHub or a customer-hosted runtime, set up MUnit tests and CI/CD, and monitor with Anypoint Monitoring and alerts. The PM confirms whether you already own MuleSoft or need an alternative before scoping.

Governor limits are designed into the integration from day one, not patched later. The engineer batches outbound work and uses the Composite and Bulk APIs to collapse many calls into few, respects the daily API request allocation by monitoring it in the API Usage report, and uses Platform Events to push rather than poll so you are not burning calls on empty checks. Inside Apex they bulkify triggers, move callouts to queueable or future methods, and use named credentials so authentication never blocks the request. For large data they use Bulk API 2.0 with parallel jobs and PK chunking. They also implement circuit breakers and exponential backoff so a downstream outage degrades gracefully instead of exhausting your request budget. The PM confirms your edition and API allocation so the design fits your limits.

Security is built in at every hop. For inbound calls the engineer uses Connected Apps with the OAuth 2.0 flow that fits the client JWT bearer for server-to-server, web server flow for user-context apps and never embeds long-lived passwords. For outbound callouts they use Named Credentials and External Credentials so secrets live in a managed store and rotate cleanly, and they pin TLS and validate certificates. They scope permissions tightly with permission sets and field-level security, encrypt sensitive payloads, and log access for audit. For event streams they secure the Pub/Sub API with the same OAuth tokens and enforce least privilege on which events a consumer can subscribe to. The PM confirms your security review requirements so the engineer aligns with your compliance posture from the start.